Testimonials

There are many things I can say about the high quality of service I provide to my home seller and home buyer clients, but probably none would be as credible as testimonials from some of my recent clients and Realtors who have referred their favorite clients to me.

So please take a moment to read the following testimonials. I hope they indicate my experience and integrity, as well as make it clear how much I enjoy helping people with their real estate needs.

I would be happy to email you additional testimonials if you are interested.

 

From Clients Who Recently Bought or Sold on Kauai:

"When my husband and I first started looking for our retirement dream home in Hawaii, we didn't even know what island we wanted. The Hawaii Life website enabled us to look at different islands and search a variety of options even before arriving. Once we landed in Hawaii, the personnel on both Islands where we looked were so helpful and personable. I never felt like they were just trying to make a sale or that they were competing with one another...they were interested in our desires and were helpful and patient as our priorities became clearer to all of us.  Patience, persistence, and professionalism paid off.   Susanna Kunkel knew us so well by the time she found our house, we bought it sight unseen. OK, there were great pictures and the offer was contingent on my viewing it in person, but my husband never saw the house in person until the final walk-through! We have exactly what we wanted and couldn't be happier...we love the size, the location, the view, the quality of workmanship, the landscaping, and of course Hawaii Life (in more ways than one!)."
Jean Green

"In August, 2008, I was visiting Kauai for the 2nd time. I decided to look at property to see if I could justify a move from the mainland.  I looked for realtors on the internet. After discovering three realtor websites, I wrote to each realtor to find out if any would be able to answer some of my questions. Only one realtor took the time to call me, Susanna Kunkel.  Susanna took us to more than 40 properties (I believe the exact number was 42). She helped me clarify my needs and wants, as well as aided me in truly understanding the subtle details which I found relevant in choosing the right part of the island suitable for me.  At one point, I had three simultaneous offers to purchase properties. She personally delivered my offer and explained the reasons I chose to discount the asking price based on the numerous specific issues on each property. By taking this personal approach in meeting with the seller, she was much better able to help the seller understand my perspective; the seller’s representative might have simply discounted my concerns where Susanna was direct and clear in expressing my point of view to the Seller.  I seriously doubt I would have been as comfortable with my purchase if Susanna were not my realtor. I am still waiting for the two other realtors I attempted to contact over the internet to grant me the courtesy of a reply."
Steve Zeitlin

"When we decided to sell our home on Kauai we personally knew several real estate agents. We decided to use the services of Susanna Kunkel. We have been patting ourselves on the back for that decision ever since.  Since we put our house on the market in the summer of 2005, we thought the sale would be a sweet and timely  process. Unfortunately, reality did not measure up to our expectations.  There were a seemingly endless series of issues dating back to the original construction of our house that made it look at times as though we would never be able to sell our home.  Although Susanna is obviously a refined and demure lady, beneath the surface lurks a pit bull of tenacity.  Due in large part to her intelligent guidance we prevailed."
Mike & Aleelat Needham

"We were planning on selling our home on our own but we're so glad we decided to go with Susanna. She helped us to decide on a reasonable selling price and then put an aggressive marketing strategy into action, which resulted in our home selling in just six days. Our home inspection revealed some serious problems that we were not aware of and caused some great difficulties with our escrow. We're grateful we had Susanna to smooth out the wrinkles and bring the escrow to a successful close. I would, and do, recommend Susanna Kunkel to anyone interested in buying or selling real estate. She genuinely cares about her clients and works very hard for their interest."
Rose Merkel
 
Working with Susanna Kunkel made selling our home a stress-free experience.  She's professional, knowledgeble, extremely helpful and the most pleasant agent we've ever dealt with.  Because of her accessibility and dedication, there was never a need to worry about anything.  She sold our house quickly, the closing went off without a hitch and we gained a valued friend!  Susanna knows her business - we strongly recommend her services!
Gary & Star Ratzlaff

 

From Realtors who have Referred their Top Clients to Susanna:

"I referred one of my best clients to Susanna Kunkel for his purchase on a 1031 exchange from California to Hawaii.  My experience with Susanna was excellent.  Susanna was educated on the inventory and identified a property that met my clients needs in a very timely manner.  Susanna kept me well informed during the entire process of this transaction.  I look forward to the opportunity to work with Susanna again in the future.  I know that I can rest assured that she provides the 'Best Service' to her clients."

Julie Bennett, RE/Max Parkside Real Estate

"As I was living in a different state as my parents, it was tough to find a good real estate agent for them. I was given a couple different phone numbers of agents, however, they never called back.  I finally found Susanna and she was very prompt in getting a call into my parents. Not only was Susanna prompt and on top of things, she was aggressive in a professional manner and looked out for my parents' best interest. Susanna’s customer service was beyond compare. I would, and have, referred Susanna to anyone moving to or from the island of Kauai!"

Mistie Mathews, Windemere Sonoran Properties